For your convenience, our most common customer questions are answered right here.

Not finding what you want? Reach out directly through our Contact Us page.

Q: Should I leave my computer on all the time?

A: Yes. Please see our Blog on this subject click here.

Q:  What are our hours?

A:  We are open  weekdays 8:00 a.m. to 5:00 p.m.   We are  also available after hours and on weekends.  Additional charges  may apply for  work done on weekends.

QWhat do we charge for  off-hours workI

A:  With  few exceptions, we  do not charge  for After-Hours work.  We often prefer to  work after-hours  to be the  least  disruptive to your  business.  We do  not  charge  for  this  kind of  work.  If we have  a significant  project that requires  after-hours work, we may mutually agree ahead  of time, that there will be an after-hours  charge.

Q:  How quickly do you respond to client calls?

A:  Our policy is a 24-hour turn around on phone calls and email to our contact  page.  In most cases, we respond within 4 hours.